Effective January 1, 2020 

This privacy policy describes how Hi-Tech Security Services, Inc. (“Hi-Tech Security”) collects and uses the personal information you provide on our website:?www.hitechalarms.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. 

This privacy policy addresses the following topics: 

• Collection and Use of Personal Information 
• Information Obtained from Third-Parties 
• Information sharing 
• Customer Testimonials/Comments/Reviews 
• Tracking Technologies 
• Links to Other Websites 
• Social Media Widgets 
• Security 
• Additional Policy Information 
• Notification of Privacy Policy Changes 
• Contact information 

COLLECTION AND USE OF PERSONAL INFORMATION 

We may collect the following personal information from you: 

• Contact information such as name, email address, mailing address, phone number 
• Billing information such as credit card number, and billing address 
• Unique identifiers such as user name, account number, password 
• Purchase information such as equipment and plan selections and other purchase details 
• Account information such as system status and system event records.
• We do not share mobile information with third parties for marketing purposes without your explicit consent
• We are committed to ensuring that your personal data is not transferred to external organizations without your explicit consent, and we have implemented strict access controls and data protection measures to prevent unauthorized sharing of your information
• You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply ‘STOP’ to any message you receive from us or contact us at info@hitechalarms.com
• Customers can also opt in via our website at https://hitechalarms.com/opt-in

This information may be collected automatically from your system once it is activated or from our direct interactions with your account. 

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality. 

Third-party personal information through the referral rewards program such as name, email address, phone number. 

We may use this information to: 

• Fulfill your order 
• Send you an order confirmation 
• Send you requested product or service information 
• Send product updates or warranty information 
• Respond to customer service requests 
• Administer your account 
• Send you a newsletter 
• Send you marketing communications 
• Respond to your questions and concerns 

INFORMATION OBTAINED FROM THIRD-PARTY 

We may obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions, such as eligibility for discounts or contract length. When possible, we use a soft inquiry to determine qualification, but may also inquire using a ‘hard pull’ to determine eligibility. 

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. 

INFORMATION SHARING 

We will share your personal information with third-parties only in the ways that are described in this privacy policy. We do not sell your personal information to third-parties. 

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. 

We may provide your personal information to companies that provide a co-branded or joint marketing program in which you have opted to participate. For instance, we may run a special promotion with a third-party home insurance provider who is offering incentives for you to purchase one of our home security monitoring systems. We may share your personal information with such partners to enable them to administer the incentive program. In those instances, their use of your personal information will be subject to their own privacy policies. 

We may also disclose your personal information as required by law such as to comply with a subpoena, bankruptcy proceedings, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If Hi-Tech Security is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third-party with your prior consent to do so. 

CUSTOMER TESTIMONIALS/COMMENTS/REVIEWS 

We occasionally post customer testimonials/comments/reviews on our website which may contain personal information. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonials/comments/reviews, you can contact us at?Info@hitechalarms.com.  

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@hitechalarms.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.  

TRACKING TECHNOLOGIES 

We at Hi-Tech Security and our marketing partners, affiliates, and analytics providers use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the website, track users’ movements around the website, identify which emails and links have been opened by recipients, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. 

We also may use cookies to maintain user shopping carts between sessions, or otherwise to remember users’ settings or website movements. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. 

This site may periodically use an analytics service such as google analytics.  

LINKS TO OTHER WEBSITES 

Our Site also may include links to other websites whose privacy practices may differ from those of Hi-Tech Security. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit. 

SOCIAL MEDIA WIDGETS 

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third-party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. 

SECURITY 

When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@hitechalarms.com. 

ADDITIONAL POLICY INFORMATION 

Correcting and Updating Your Personal Information: 

To review, delete and update your personal information to ensure it is accurate, contact us at 845-357-7003 or email to info@hitechalarms.com. We will respond to your request within 7- 10 business days. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to request that we no longer use your information to provide you services contact us at info@hitechalarms.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

NOTIFICATION OF PRIVACY POLICY 

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. 

CONTACT INFORMATION 

You can contact us by writing or email us at the address below: 

Hi-Tech  Security

413 Spook Rock Road, Suffern NY 10901

Email: info@hitechalarms.com